Archive for the ‘Travel’ Category

Hamburg Airport – Help!

Tweet Two weeks ago, I returned from a fantastic vacation to Greece. It was 10 days of pure pleasure as we enjoyed the sun, culture, food and friendly people. The best part was being able to spend time with my family. Our twins are moving into the toddler stage, so traveling can be quite an [...]

Air France – A Case Study in European Customer Service

Tweet My wife and I flew home to the United States for the holidays with Air France and SkyTeam founder, Delta Airlines. My experience with Delta has almost always been outstanding. Unfortunately, I cannot say the same for their colleagues at Air France. In the past, Air France has lost my luggage and I found [...]

Northern Europe and the Great Freeze

Tweet I returned yesterday from an extended vacation to the United States. After a brief layover in Paris, I flew over a white a gray patchwork of fields covered in snow to Hamburg. I was told when I moved here that most people did not even put snow tires on their cars (not that it [...]

Yo from Chicago

Tweet Sent from my iPhone Posted via email from Justin’s posterous

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